To qualify for a 100% merchandise refund or credit, please comply with the following steps:
Merchandise must be "received" no later than 14 days after ship date.
Email your refund request by forwarding the email that contains your original order information.
Include "REFUND REQUEST" in the subject line. Print it out & include in the return package.
Also, the following rules must apply and will be strictly enforced.
[A] No credit is given for any shipping and handling.
[B] NO DAMAGE of ANY KIND WILL BE ACCEPTED - such as shopworn, sun-fading, finger prints, hanger marks, perfume, smoke or cosmetic smell, writing on hang tags, worn or washed items, etc.
[C] All original tags, bags, wrappings, display boxes, shoe & boot boxes, hangers, etc. must be returned as new.
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